Effective Date: [01/05/2025]

This Privacy Policy explains how our tourism company (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website or book any of our services. By accessing our website or using our services, you consent to the terms described below.

1. Information We Collect

We collect personal data in the following ways:

  • When you make a booking or inquiry: Full name, passport details, contact information (email, phone number), nationality, travel preferences, payment details.
  • When you visit our website: IP address, browser type, device information, location data, and browsing behavior via cookies or analytics tools.
  • When you contact us: Any personal details you voluntarily share via email, WhatsApp, phone, or social media.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process bookings for visas, flights, hotels, tours, and transportation.
  • To confirm your identity and communicate with you regarding your trip.
  • To improve our services, website performance, and customer experience.
  • To comply with legal or immigration requirements (e.g., sharing necessary documents with UAE authorities or service providers).
  • To send promotional offers, updates, or newsletters .

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Airlines, hotels, transport companies, or visa agencies for service fulfillment.
  • Government Authorities: When legally required (e.g., immigration or law enforcement).
  • Business Partners: Only when essential to deliver your chosen package.

All third-party providers are expected to protect your data and use it only for agreed purposes.

4. Data Security

We implement strong security measures to protect your personal data, including:

  • Secure booking and payment systems (SSL encryption).
  • Limited access to client data by authorized personnel only.
  • Regular monitoring and updates to our systems to prevent breaches.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your data (subject to legal or regulatory obligations).
  • Withdraw consent from receiving marketing communications.

To exercise your rights, contact us at info@futuretours.ae

6. Data Retention

We retain your information only as long as necessary for the purposes outlined or as required by law (e.g., for financial records or visa tracking).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but this could affect functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage users to review this policy regularly.